Terms & Conditions

Last updated: [10/11/2025]

Welcome to Soulstice. By booking a session or using this website, you agree to the following Terms and Conditions. Please read them carefully.

01. Services

Soulstice offers holistic therapy sessions including Reiki and Reiki Massage. These treatments are intended to support relaxation, energy balance, and wellbeing. They are not a substitute for medical diagnosis or treatment, and you should always consult a qualified healthcare provider for medical concerns.

02. Appointments & Cancellations

  • Sessions are by appointment only.
  • Please provide at least 24 hours’ notice if you need to reschedule or cancel.
  • Late cancellations or missed appointments may be subject to a cancellation fee.

There will be a 30% cancellation fee with less than 24 hours notice.

03. Payments

Payment is due at the time of booking, as agreed. Prices are clearly stated on the website and may be updated without prior notice.

04. Client Responsibility

Clients must provide accurate health information before the session. If you have any medical conditions, injuries, or are pregnant, please inform your therapist prior to treatment.

05. Liability

All treatments are carried out with the utmost care and professionalism. However, Soulstice is not liable for any adverse reactions or results experienced following a session.

06. Confidentiality

All personal information and discussions during sessions are kept strictly confidential in accordance with the Privacy Policy.

07. Contact

If you have any questions or concerns, please contact Gina at Soulstice via the contact form or email provided on the website.